Insurance is still largely a paper-driven industry, and even those companies that have mostly digitized may still send policy and claims documentation to a central location for scanning, extraction verification and routing to business processes. This slows the process, opening your business to costly risks like delays, lost documents, compliance issues and dissatisfied customers.
Transform your customer, agent and broker experience and your operational efficiency with a branch capture solution that will enable your insurance organization to keep pace with the rapidly-changing digital insurance environment. Not only can you provide superior customer service with on-the-spot processing and proactive document verification, but your operating costs will be lower with digital delivery and a secure audit trail for compliance.
In the past, document capture alone used to take up to two hours a day; now it takes just 10 to 15 minutes. And during this process, documents used to be handled by an operator three to five times. Today, they’re touched just once—a reduction of up to 80%.
When you streamline capture processes with instant capture at the branch level, you deliver an exceptional customer experience and strengthen operational efficiency and security.