Today’s mobile-first consumers are unlikely to have the patience to stand in line at a branch, enter information repeatedly or wait days for an application approval. However, the systems running many banks weren’t designed for the speed and intuitive self-service options required to satisfy customers.
Accelerate banking transactions and customer onboarding by empowering your customers to open an account or apply for a loan via their method of choice. Customers can use their mobile device to snap a photo of an ID or document, a check for deposit or a card for account funding, as well as use a tablet at a branch kiosk. By embracing a digital self-service/assisted-service model via a single, open platform, you build customer loyalty while driving revenue.
The app makes it possible for customers with a smartphone to submit building expense claims anytime and anywhere. Users simply fill out a declaration form in the app, take photos of the supporting receipts and invoices using their phone camera, and press a button to upload it all.
When you embrace a digital self-service/assisted-service model, you build loyalty by offering customers the control, functionality and visibility they expect—all while enjoying faster processing, fewer errors and greater efficiencies.