For banking customers, the ease of doing business is a core driver of satisfaction. When customers come into a branch, they expect your technology to keep pace with the digital revolution. When you have to send documents to a central location for scanning, extraction, verification and routing to business processes, you delay everything from loan closings to funds availability.
Transform your customers’ experience and your operational efficiency with a branch and teller capture solution that will enable your financial institution to keep pace with the rapidly-changing digital banking environment. Not only can you provide superior customer service with on-the-spot processing, faster access to funds and proactive document verification, but your operating costs will be lower with digital delivery and a secure audit trail for compliance.
We needed to identify a technology solution that could optimize and automate document handling across the enterprise, while still offering enough decentralization and flexibility to meet the unique needs of the many banks we support. Kofax helps us with not only less touching of the paper, but less technology touching as well.
When you streamline capture processes with instant capture at the branch, you deliver an exceptional customer experience and strengthen operational efficiency and security.