This eBook makes the case that program enrollment is a government agency’s most important constituent engagement. It guides the reader through a 7-step assessment of their current program enrollment capabilities, and it offers proactive solutions for creating a better program enrollment experience.
While you can’t make customers like you, you can change those moments of engagement they encounter along the way that impact their experience. And the key to doing this successfully is by engaging them when, where and how they want.
Don’t settle for “business as usual.” While your teams are bogged down with painful manual processes, your agile competitors are busy innovating with automation and continuous process improvement. Transform your operations with robotic process automation and process intelligence and revolutionize the way you operate, innovate, and grow your business.
Your audience is changing, are you changing with them? If you want to improve your conversion rates when onboarding customers, this report is for you.
When it comes to harvesting data, one size does not fit all. Web scraping is a static process that simply cannot keep up with dynamic environments and requirements. Learn about your options.
Whether it’s applying for a new policy or filing a claim, customer interactions are where the battle for lifetime brand loyalty begins. Customers expect ease of use, intuitive, self-service, fast response and visibility into the process.
Mobile technology continues to transform the way insurers engage with policyholders. To win in this competitive environment, you need to employ a future-ready mobile solution that meets your business goals as well as the ever-changing expectations of your customers.
Can successful policyholder communications drive revenue? Insurance organizations can discover this often overlooked source to engage customers. Find out how to connect with customers and increase profit in this guide.
E-signing simplifies and streamlines loan origination, helps maintain process momentum and reduces the likelihood of customer abandonment during the loan application process.
Securely capture and transform paper documents into data that can connect front-end process with legacy systems across departments and locations.