Popular online retailers and entertainment platforms have set a high bar for delighting customers—and they continue to raise it. If your mobile app falls short of the standards set by these companies, your customers are likely to leave negative reviews and might even take their business elsewhere.
Delivering a great mobile experience for customers is, therefore, a top priority. Often, however, companies struggle to manage multiple, disparate mobile technologies, and wholesale replacement of existing technology is rarely feasible. A single platform capable of ingesting data from any channel, including mobile, and that allows you to replace or supplement disparate solutions on your schedule and over time can help you engage your customers on the channel they prefer.
The Kofax Mobile Capture™ SDK powers the data capture module of mobile apps to ensure document capture and data extraction work correctly the first time, every time. It controls lighting conditions and camera focus, provides guidance instructions, and auto-captures the document. After the document is captured, patented Virtual ReScan (VRS) image-perfection technology cleans up, de-skews and reduces the image size. VRS optimizes the image for both data extraction and network transmission, resulting in a near-real time experience. As an integral part of the flexible Kofax Mobile Capture™ Platform, the SDK enables you to provide your customers with the frictionless mobile capture experience they expect
Ensure High-Quality Images and Accurate Data Extraction
Capture and perfect any document, regardless of size or dimension. Mobile ID on-device OCR data extraction eliminates both network and server latency and provides your customers with a real-time experience, and patented image processing technology ensures superior image quality
Deliver Real-time Customer Engagement
Gain customer satisfaction with communication that is transactional, not just informational. Empower your customers with simple, secure, real-time engagement, and deliver more services via your customers’ preferred channel
Maintain Full Operational Visibility
Optimize the customer experience and enable right-channeling capabilities with advanced analytics. Interactive dashboards provide data and drill-down options so you can track and analyze the effectiveness of your mobile capture solutions