Enhance the Customer Experience with Dynamic, Real-Time Mobile Engagement
The majority of today’s customers don’t see mobile capabilities as a perk, but as a necessity. When you consider that global smartphone penetration is expected to surpass 90% by 2020, it’s clear that you have a unique business opportunity: harness mobile scan and capture technology as a driving force in your digital transformation initiatives to better engage customers and enhance process management.
With the Kofax Mobile Capture™ Platform, your customers can harness the power of the camera on their mobile device to perform a wide range of imaging tasks — such as scanning a photo of a driver’s license to open a new account, paying bills by capturing data from a bill, make payments by capturing data from a credit card, depositing a check, and much more.
Patented image processing and on-device OCR (optical character recognition) technologies automatically capture, extract, and validate content from paper documents, eliminate the need to enter information manually, and provide your customers with a fast, easy, frictionless experience.
Better Engage Customers in Real Time, on Their Terms
Support multiple points of customer engagement and deliver more services via your customers’ preferred channel. Enable right-channeling capabilities with the full visibility of advanced analytics to optimize the customer experience.
Leverage a Single Platform for Scanning, Process Control and More
Simplify Transactions and Promote Customer Self-Service
Eliminate manual tasks, speed processes, and increase accuracy and efficiency with automatic data entry from captured photos. Empower customers to interact with your office businesses systems by adding powerful data extraction and interactive validation software into your mobile apps.