Western Australia’s customer-owned P&N Bank joins forces with Kofax and Process Automation Group to transform back-office operations with work management and robotic process automation solutions—saving thousands of person-hours annually and supporting smooth, responsive customer service.
Aiming to manage incoming post more efficiently, Kelag engaged SmartCAP IT-Solutions to build a digital mailroom with Kofax solutions. Today, letters are scanned, electronically processed and integrated into relevant business process – reducing manual work and driving ultra-responsive service.
This semiconductor manufacturer uses Kofax RPA to gain up-to-date insight into website content, enabling it to better manage an ever-changing web catalogue of product design and assembly guides. Today, the company can ensure that customers have the accurate information they need to configure and deploy products safely and effectively, all while driving new automation and smart data initiatives.
To ensure customers understand the insurance they purchase, Health Insurance Innovations (HIIQ) relies on verification scripts. By replacing manual processes with Kofax solutions, HIIQ can update scripts in minutes rather than days, simplify compliance reporting, and strengthen relationships with key partners.
This educational institution improves its efficiency with improved back office operations, transforming its invoicing process with Kofax ReadSoft Online™. Utilizing automated invoice input and verification capabilities, they cut costs and boosted the accuracy of accounts payable processes—strengthening supplier relationships.
This insurer has transformed correspondence management into a completely touchless and highly automated process with Kofax® Customer Communications Manager™ – freeing staff to focus delivering stellar customer service and driving profitable growth.
This automotive financing firm makes it quick, easy and secure for customers to apply for car financing using Kofax® SignDoc® e-signature technology. The company has cut the time it takes to complete the application process by 90% and more than doubled the number of contracts processed annually.
As business boomed, this real estate consultancy firm looked for a way to manage its rising accounts payable workload cost-effectively. By moving to streamlined electronic invoicing, the company has boosted accuracy, increased productivity and cut processing times from days to minutes.
This transportation provider harnessed Kofax® RPA to cut the time taken to book deliveries from hours to minutes. Today, the company is processing 25% more delivery appointments a week without any increase in headcount—getting more business on the books while maintaining healthy margins.
This telecommunications provider moves to a fully digital mailroom, and harnessed Kofax RPA to power fast, accurate electronic invoice processing. The new approach supercharged productivity by up to 400%, helping them pay bills faster and reduce late payment penalties.